Home Menu Cart Search

Shipping & Returns

NO REFUNDS, AS ALL GARMENTS GO INTO PRODUCTION AT THE TIME OF ORDER. EXCHANGES PERMITTED WITHIN 14 DAYS OF DELIVERY.

PLEASE BE AWARE THAT ALL SHIPPING OUTSIDE OF THE UNITED STATES MAY BE SUBJECT TO INTERNATIONAL CUSTOMS FEE’S AT THE RECEIVERS EXPENSE. ALL CUSTOMERS AGREE TO PAY IN FULL FOR ALL ITEMS BEFORE SHIPMENT IS RECEIVED.

EXCHANGES ONLY WITHIN 14 DAYS OF PURCHASE OR RECEIPT. ALL GARMENTS MUST BE IN ORIGINAL CONDITION.

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE.

TO REQUEST AND EXCHANGE, WE REQUIRE AN EMAIL WITH WHAT YOU PURCHASED, ORDER #, ITEM RECEIVED, AND ITEM YOU WANT TO EXCHANGE FOR.  

PLEASE ALLOW 3-5 DAYS FROM TIME OF ORDER TO ACTUAL SHIP DATE

IF YOU NEED TO EXCHANGE THE ITEM OR HAVE QUESTIONS, SEND US AN EMAIL AT ashley@ruellandray.com

Search